Claims Center

Video: Keeping Our Promise

When something happens to your property, to you, or to your loved ones, it can be a traumatic experience.  You can count on American Modern to adjust your claim quickly and fairly.

All American Modern adjusters participate in a special hands-on training program where they perform drywall and flooring repair, take a motorcycle apart and put it together again, repair a hole in a boat, and more.

Why?  Because when adjusters have the knowledge to really understand what repairs are needed, your claim is adjusted faster.

  • More than 8 in 10 property claims are settled within 30 days.
  • 69.5% of customers hear from their adjuster the same day they call to report a loss.  That’s nearly 7 in 10 policyholders who receive a call back on the very day they contact us.  84% of customers hear from their adjuster by the next day.

And the education never ends.  All of our adjusters continue to receive training via webinars, phone calls, and additional hands-on classes.  It’s an important part of our commitment to providing the best claims service possible to you, our customer.

Need to file a claim?  We’re ready to help 24 hours a day, 7 days a week.

* Above statistics represent an average of all claims.  Each and every claim is different and results may vary.

More Information...

Need help? 

For claims help, call
800-375-2075

For policy questions, call
800-543-2644